Refund Policy
Effective as of June 2, 2026
At DREAVERR Digital Solutions LLP ("we," "us," or "our"), operating under the brand names SGG Research and OptionsBell, we are committed to customer satisfaction. This Refund Policy outlines the terms regarding refunds for our subscription-based platform ("Service").
1. Right to Cancel and Refund
You have the right to cancel your subscription and receive a full refund within 14 days of your purchase, without giving any reason. To meet the cancellation deadline, it is sufficient that you send your cancellation request before the expiration of the 14-day period.
To request a refund, contact us at [email protected] with your account email and the date of purchase. We will process your refund without undue delay, and not later than 14 days after receiving your cancellation request.
2. How Refunds Are Processed
All payments are processed by our payment partner Paddle, which acts as the Merchant of Record. Refunds will be issued through Paddle using the same payment method you used for the original purchase. You will not incur any fees as a result of the refund.
3. Subscription and Automatic Renewal
The Service operates on a single paid subscription that grants access to the unusual options activity screener, email alerts, and the API. Paid subscriptions renew automatically at the end of each billing cycle unless canceled.
You may cancel your subscription at any time through your account settings. To avoid charges for the next billing cycle, cancellations must be completed before the end of the current subscription period. Upon cancellation, you will retain access to the Service until the end of the current billing period.
4. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon being posted. Your continued use of the Service after changes indicates acceptance of the revised terms.
5. Governing Law
This Refund Policy is governed by the laws of Canada, British Columbia, without regard to its conflict of law principles.
6. Contact Information
For questions or concerns regarding this Refund Policy, please contact us:
Email: [email protected]
DREAVERR Digital Solutions LLP
1103 - 11871 Horseshoe Way
Richmond, British Columbia, Canada V7A 5H5